General Billing Questions

If you are a patient and have a question regarding billing, statement balance, claim status, or how to make a payment:

CONTACT

Call center: 602-704-2353

Email: ptcollections@radpartners.com

To make a payment online, please visit our Billing site

To mail in your payment, please send to:
P.O. Box 207758
Dallas, TX 75320-7758

Legal Requests

Requests from law firms for itemized bills, affidavits, certification of billing records, and subpoena for billing records:

CONTACT

To request reports, please visit www.chartswap.com. (Provider listed on ChartSwap as “Southwest Diagnostic Imaging”)

Requests can also be submitted to RCM.legal@radpartners.com or by fax at 424-500-8534

Fee Requests

Requests regarding estimated pricing, estimated insurance coverage, and estimated patient responsibility:

CONTACT

Send requests to feerequests@radpartners.com.

Financial Assistance

Inquiries regarding assistance in paying a bill or payment plan options:

CONTACT

Call 424-500-8492 or email financialassistance@radpartners.com.